How we work
Regular Site Audits at our customers’ sites confirm the quality of work being carried out by our Operative(s). This pro-active approach to Customer Service means that we are able to identify and resolve issues before they become serious and take up your time.
We also like to communicate openly with our clients and recognise this as the key to providing a successful cleaning service. We will keep you informed about new products & services, industry news, changes to regulations and the latest on environmental issues.
We also operate a Comments Log system at all client sites. This provides another helpful means of communicating between Cleaning Operative, Customer and PCS Management.
Before we begin service at a new customer site, we will visit you with the Cleaning Operative(s). At a time convenient to you, we ‘walk the building’ to ensure that the scope of the job is fully understood by all parties.
New clients are not rushed into signing a contract. We have total confidence in our service and operate on a month-to-month rolling contract. You sign a contract only when you are ready.
We also like to communicate openly with our clients and recognise this as the key to providing a successful cleaning service. We will keep you informed about new products & services, industry news, changes to regulations and the latest on environmental issues.
We also operate a Comments Log system at all client sites. This provides another helpful means of communicating between Cleaning Operative, Customer and PCS Management.
Before we begin service at a new customer site, we will visit you with the Cleaning Operative(s). At a time convenient to you, we ‘walk the building’ to ensure that the scope of the job is fully understood by all parties.
New clients are not rushed into signing a contract. We have total confidence in our service and operate on a month-to-month rolling contract. You sign a contract only when you are ready.